Last updated: 2026
Refunds
- 14-day refund window. If you upgrade and want a refund within 14 days of the charge — for any reason — email hello@glp1calculator.com and we'll refund you in full.
- After 14 days, charges are non-refundable. You can still cancel any time and keep ad-free access through the end of your current paid period.
- Annual plans follow the same 14-day window from the date of charge.
- Renewals are not eligible for the 14-day window — only the initial charge. We'll email you 7 days before any renewal so you can cancel in time if you want to.
Cancellation
- Cancel any time via your account → Manage subscription (opens the Stripe Customer Portal).
- Cancellation takes effect at the end of your current billing period — there's no immediate cutoff.
- You retain ad-free access until that date.
- You can re-subscribe at any time after cancelling.
Failed payments
- If a renewal payment fails, Stripe automatically retries over a few days.
- If retries continue to fail, your subscription pauses and ads return.
- You can update your card any time via Manage subscription.
- Once payment succeeds, ads disappear again immediately.
Disputes
If something looks wrong with a charge, email us first at hello@glp1calculator.com — we resolve most issues within 24 hours and it avoids the friction of a formal dispute. We're a small team and we'd rather just fix it.
No physical goods
GLP1Calculator Pro is a digital subscription only. We do not sell physical products. If you came here looking for a return policy on something physical, you're on the wrong site.
Contact
Email: hello@glp1calculator.com
Form: /contact
Typical reply time: under 48 hours, usually under 24.
⚠️ Educational only: Pro removes ads but does not change the educational nature of GLP1Calculator. We do not provide medical advice. Always consult your prescribing healthcare provider.